Anderson & Associates: Using technology to improve your customer experience
Here at Anderson & Associates we strive to be on the forefront of appraisal technology. We use the latest technology around to complete your appraisal without sacrificing quality or accuracy.
The appraisal process has changed a lot lately and most would say it's much more demanding. We offer the highest quality appraisals and cutting corners has never been an option for us — we've found that the best place to save time is in our our workflow. We strive to be the very best and we've found that using the very latest in new technology allows us to bring you more accurate reports, quicker turnaround times, and excellent customer service.
Experience the difference a tech savvy appraiser can makeContact us today
Quick online ordering
Years ago, the majority of orders came in via fax and were confirmed with phone calls once we got back to the office. It might be hours before a client even knew if we could do the order. Things are quite a bit different different now. These days, when orders are entered on the website, we get a digital notification. We often log into our site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Anderson & Associates understands that real estate is all about speed. We utilize our resources to reduce the waiting between communications and the faster we can get things done directly effects your bottom-line. By utilizing our website we can reduce the time it takes to finish your appraisal.
Secure report delivery
The majority of our appraisals are delivered through email as PDF documents. Many clients prefer email because they're accustomed to receiving attachments like PDFs in their inbox. It's much better than previously, before the days of email. But,we've even been able to innovate report delivery with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had an attachment blocked because of the file size? We provide a solution for those problems, too. When we deliver an appraisal through our website, the client is emailed a link to retrieve the PDF. By bypassing email completely we get around any problems caused by file size. The download link is even good for a full 90 days. So if anything happens to the file, you can log back into our site and retrieve it - saving you time, since we won't even need re-send the report.
Tech-savvy data gathering
Gathering the data for an appraisal is an intensive process.. We spend a great deal of time gathering the facts on the subject property, as well as the local market data and trends. Once again, technology has stepped in to help Anderson & Associates.
Instead of using paper forms and pencils and then re-keying all the information at the computer, don't be surprised to see us with a tablet or collecting data using a program for our phone that allows us to sketch a floorplan right on the spot. And instead of using an old tape measure, a large percentage appraisers are employing laser measuring devices that are quicker, more accurate, and can get into places that a normal tape measure can't.
We combine all of these different technologies to ensure your final report is complete and accurate, avoiding call-backs and revisions. This can be a real money saver for busy appraisal clients.
Digital work file technology
It would be great if appraisers could never have to think about an appraisal again after submitting it to the client. But one purpose of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers are obligated to retain their reports for 5 years in case any disputes or other matters arise regarding the property.
To sum it all up, Anderson & Associates uses all the technology at our disposal to improve service. We store every part of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we skip the paper hard copies and only need our computer to recall just what that assignment was about.
These are just a few examples of how we use technology daily. Investing in the right tools, along with the appraisal know-how you expect allows the appraiser to deliver reports more efficiently, with a higher level of accuracy. The goal is to lower costs, and in turn provide you with faster appraisals.